After Hours Service

If you encounter life-threatening symptoms, please call 000 for an ambulance and seek the nearest emergency department/hospital. Your nearest emergency departments are Sunshine Hospital, Royal Melbourne Hospital, John Faulkner Private Hospital, or Epworth Emergency.

If you are not a registered patient of this practice and would like some general advice about your health or any non-emergency symptoms you experience during the after-hours period, please call the national service line, Nurse-On-Call, on 1300 60 60 24 for the cost of a local call.

If you are a patient of this practice and would like to talk to our on-call doctor about a non-life-threatening condition, please ring 0491 141 010. The doctor-on-call will advise you one of the following three options:

1) Advise you or one of your family members/friends to dial 000 for an ambulance to attend the nearest emergency department/hospital for a life-threatening situation.

2) Advise you to attend the practice within two hours during the after-hours period. However, you will incur $150 out-of-pocket fees.

3) Give you advice over the phone and request that you attend the practice the following day during opening hours.